We advocate full transparency, so if you don’t see your questions answered in our FAQ, please write us and we’ll get back to you.

What is an ICO?

ICO stands for “Initial Coin Offering” and it is a means of raising crypto-capital through a crowdfunding campaign by distributing token to the contributors. A digital asset or token is issued for a specific purpose with platform utility in mind. After the ICO process is done, the tokens may be used in a platform or traded on crypto-exchanges, with market supply and demand deciding on its fair value.

When does the pre-ICO round start?

The pre-ICO launches on August 28th at 4 PM GMT.

Why are you starting with a pre-ICO?

The purpose of our pre-ICO round is to ascertain community interest regarding our platform and obtain pre-seed funds for our aggressive marketing strategy plan. This will allow us to avoid traditional venture capital funding, and still obtain the some leverage before launching our full-blown ICO.

How will I receive the UTRUST Token after I send my contribution?

It will be generated a unique address for you in your favorite crypto flavor, you will be using this address to deposit your investment. Any transaction using the given address will count as your contribution to the project.

Where are you based and what is your legal structure?

UTRUST is incorporated in Switzerland, with our Engineering operations being based in Portugal, and having advisors and collaborators from all over the world, including US, China, Switzerland and UK.

What exchanges are going to list UTRUST tokens?

At present, we are unable to post a guaranteed list of all exchanges we will work with, as multiple contacts are in progress right now. UTRUST will appear on several exchanges within two weeks after the end of crowd sale. The exact amount of exchanges we are going to be listed on is yet to be defined.

Why did you decide not to integrate with the Waves platform to conduct the ICO?

Our solution runs on the ETH blockchain in order to guarantee the level of service and stability required for this kind of operation. Furthermore most investors already have an Ethereum account and trust this platform.

What is going to happen in case you are not able to collect the estimated funds?

We will continue developing the UTRUST platform with any collected ICO proceeds, following our tentative roadmap of operational development. We already have a sufficient number of preliminary agreements with supporters involved, which allow us to count on the worthy results of this crowdsale.

I am a US citizen. Can I participate in the ICO?

Unfortunately, US citizens and residents are not allowed to participate in the ICO due to US Security Law restrictions. We wholeheartedly respect all country laws in all locations we operate, and urge you to obtain more information regarding specific financial laws in your jurisdiction.

You can participate in the ICO if you are neither a U.S. citizen or permanent resident of the United States, nor have a primary residence or domicile in the United States, including Puerto Rico, the U.S. Virgin Islands, and any other territories of the United States.

What happens if I do not specify a wallet address?

After a period of 10 days following the ICO closure date, you will be able to add an ETH address to your investor profile in order to withdraw your UTRUST tokens.

Please guide me to get my tokens to MyEtherWallet

To receive your tokens on your MyEtherwallet.com you need to:

  1. Open your wallet
  2. Find in the bottom right section where you can add a custom token.

The tokens will be redeemable 3 days after the ICO ends.

A guide explaining on how to setup a myetherwallet in order to receive the tokens will be sent to all investors after the end of the ICO.

Is there a minimum investment stake?

Yes, our current minimum investment stake is set at 0.2 ETH or 0.02 BTC.

Is there a maximum investment stake?

Not at present. However, if you plan on contributing a significant amount we encourage you to contact us directly before the round opens, as we have a limited percentage allocation for private backers.

I want to participate in your ICO. Can I contribute with fiat currency (eg: USD, EUR, GBP, CHF, RMB)?

Unfortunately, we can only accept contributions in ETH and BTC.